Azeax
Return Order Policy
Buyer may rase for Return request for following
reasons for deficiency of orders/products/items of the order shipment. Return
will be applied on same Product/item/order as per the buyer’s order.
Return on Products
1.
Buyer
can raise the request for Return on the issue of delivered shipment of different/wrong
products/items/article as ordered from listed in Azeax web portal and
application in the entire order shipment as per ordered, buyer may replace of
entire or partial order of the ordered shipment.
2.
Buyer
can raise the request for Return on the issue of defective
products/items/article in some or in the entire order, buyer may replace of
entire or partial order of the ordered shipment.
3.
Buyer
can raise the request for Return on the issue of the missing of some
parts/accessories included with the single or entire product/items/article or
in the entire order and mentioned in the website and its Mobile Applications on
the time of the placement of order, buyer can replace partial shipment or
entire order of the ordered shipment.
4.
Buyer
can raise the request for Return on broken/damaged products/items/article or in
the order, buyer can replace the entire or partial order of the ordered shipment.
5.
Buyer
can raise the request for Return on issue of the dirty/unhygienic
products/item/article/Product Brand Packing (apart from Seller’s Packing)
occurred in single or some products/items/article or in the entire order, buyer
can replace the entire or partial order of the ordered shipment.
6.
Buyer
can raise the request for Return on issue of the used/unsealed or damaged
product Brand Packing apart from Seller’s Packing of products/items/article in
singe or some products/item/article or in the entire order, buyer can replace
the entire or partial order of the ordered shipment.
Replacement /Exchange on Packing
a.
Buyer
can raise the request for Return on unsealed/not properly sealed, unhygienic,
dirty, opened/partially opened, unpacked, damaged or unboxed Packing of
products/items/article of order shipment, buyer can return the entire or
partial order of the ordered shipment.
b. Buyer can raise the request for return on or not as
per regulatory guidelines of Azeax or government norms and guidelines issued by
government regulatory authorities, buyer can replace the entire or partial
order of the ordered shipment.
Time line of Return of Order on issue of products
Buyer cane raise the request for Return with in the
time line of as mentioned in the Return Schedule with respect to the mentioned
issues.
Note- At
the time of raising the Return request, Buyer will be required to provide
appropriate documents/ information at the time of submission or post submission
of the claim/ dispute in support of its claim. These documents/ proof may
include without limitation:
Images of the Product(s)
indicating the issue in the Product/ shipment delivered. The images need to
capture the following:
a. the
shipping label with Order ID
b. Order
details
c. packed
shipment
d. issue
observed by you in the Product
e. damages
to the Product
f. the
IMEI number (in case the Product is a mobile phone);
Unboxing/ normal video clip
indicating the issues in the Product/ shipment delivered. The video clip needs
to capture all sides of the package, order details, shipping label, quantity of
the Product, damages in the Product, IMEI number (in case of mobile phones),
any tampering with the outer box etc.;
Copy of bill/ tax invoice for
the Product received.
If we require any further
information or clarification from the Buyer, Third Party Service Provider(s)
contact you.
Note- Make a normal video clip on unboxing to
help for claiming Return/Exchange/Refund indicating the issues in the Product/
shipment delivered. The video clip needs to capture all sides of the package,
order details, shipping label, quantity of the Product, damages in the Product,
IMEI number (in case of mobile phones), any tampering with the outer box etc. Copy
of bill/ tax invoice for the Product received. If we require any further
information or clarification from the Buyer, Azeax contact you.
Return on Packing
1.
Buyer
can raise the request for Return on unsealed/not properly sealed, unhygienic,
dirty, opened/partially opened, unpacked, damaged or unboxed Packing of
products/items/article of order shipment, buyer can replace the entire or
partial order of the ordered shipment.
2.
Buyer
can raise the request for Return on or not as per regulatory guidelines of
Azeax or government norms and guidelines issued by government regulatory
authorities, buyer can replace the entire or partial order of the ordered
shipment.
Time line of Return of Order on issue on Packing
Buyer cane raise the request for Return on the Time
of Delivery and if in any case Return is not possible Buyer have option
with the Return Order section the order with respect to the mentioned
issues.
Note- At
the time of raising the Return request, Buyer will be required to provide
appropriate documents/ information at the time of submission or post submission
of the claim/ dispute in support of its claim. These documents/ proof may
include without limitation:
Images of the
Shipment/Shipments/Partial Shipment for Return indicating the issue in the
Shipment delivered. The images need to capture the following
a. the
shipping label with Order ID
b. Order
details
c. packed
shipment
d. issue
observed by you in the Shipment
e. damages
to the Product (if visible)
If we require any further
information or clarification from the Buyer, Third Party Service Provider(s)
contact you.
Note-
If in any case Return with the exact same product is not possible by seller
then refund will be issued to buyer.
Return will be done by the same seller and seller has
exact same item in the stock.
Note- Return will only applicable
on following:
The product was not damaged any ways while in your
possession;
Product is not different from what was delivered to you;
Product is returned in
original condition i.e., with brand’s/manufacturer's box, MRP tag intact, user
manual, warranty card and all the accessories therein.
Return Schedule
Mobiles
Category |
Return Policy |
|
|
Mobiles |
4 Days Returnable/Replacement/Exchange
Mobiles are eligible
for free Returnable/Replacement/Exchange within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected.
Keep the Mobiles in
its original condition, with MRP tags attached, user manual, warranty cards,
and original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Mobile Accessories |
4 Days Returnable/Replacement/Exchange
Mobile Accessories are
eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Tablets, |
4 Days Returnable/Replacement/Exchange
Tablets are eligible
for free Returnable/Replacement within 4 days of delivery, in an unlikely
event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Gadget Accessories
and Work Space |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Computers
Category |
Return Policy |
|
|
Laptops |
4 Days Returnable/Replacement/Exchange
Laptops are eligible
for free Returnable/Replacement/Exchange within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected.
Keep the Laptops in
its original condition, with MRP tags attached, user manual, warranty cards,
and original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Printers |
4 Days Returnable/Replacement/Exchange
Printers are eligible
for free Returnable/Replacement/Exchange within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected.
Keep the Printers in
its original condition, with MRP tags attached, user manual, warranty cards,
and original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Desktops, Monitors,
Pen Drives, Hard Drives, Memory Cards, Internet Devices, Computer
Accessories, Graphic Cards, CPU, Power Supplies, Motherboards, Cooling
Devices, TV cards, Computing Components and Ink |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Networking Devices |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Software |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Speakers & Headphones
Category |
Category |
|
|
Speakers and
Headphones |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Office & Stationery Supplies
Category |
Return Policy |
|
|
Office &
Stationery Supplies |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
TV, Appliances & Electronics
Category |
Return Policy |
|
|
Televisions, Large
Appliances like Air Coolers, Air Conditioner, Refrigerator, Washing Machine,
Dishwasher, Microwave |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Digital Cameras,
Camera Lenses, Camera Accessories, Security cameras & Home Theatres |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Home appliances (like
Fans, Coolers, Water Heaters, Irons, Air purifiers, Humidifiers, Vacuums,
etc.) |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Kitchen
Category |
Return Policy |
|
|
Kitchen |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
All kitchen
appliances (like Mixer grinders, Juicers, Blenders, Food Processors,
Toasters, Induction, Rice Cookers, Oven toaster grills, etc.) |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Home Improvement
Category |
Return Policy |
|
|
All home improvement
supplies (drilling machines & accessories), Mopping supplies, Ladders
(step & telescopic), fasteners & hooks etc |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
All Cleaning,
Painting & Decor supplies (like mops/brooms, dustpans, paints, brushes,
wallpapers, wall paintings etc.) |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
All Plumbing, Kitchen
& Bath fixtures (like Taps, Faucets, Bath hardware, sinks etc.), Safety
& Security systems (Safes, Home security systems, Door locks), Sweeping
cloths & wipes, Hot water dispensers, Building materials, Dimmer &
Lighting controls, cord & power management etc. |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Home
Category |
Return Policy |
|
|
Home |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Wax candles, Wall
stickers |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Furniture |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Pet Supplies
Category |
Return Policy |
Pet – Habitats &
Supplies, Apparel & Leashes, Training & Behaviour Aids, Toys,
Aquarium Supplies such as Pumps, Filters and Lights |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Harnesses, aquarium
supplies and Pet Grooming Aids |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Pet Food, Pet
Shampoos and Conditioners, Pest Control |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Video Games
Category |
Return Policy |
|
|
Video
Games (Games) |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Video Games
(Accessories) |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Gaming Consoles |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Musical Instruments
Category |
Return Policy |
|
|
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Books
Category |
Return Policy |
|
|
Books |
6 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Toys and Baby Products
Category |
Return Policy |
|
|
Toys |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Baby: Bathing and
Accessories including FMCG; Diapering (Pads, Covers, Nappy Liners, Wet
Wipes); Feeding Bottles, Breastfeeding products, Teethers; Baby Personal
Care; Baby Hair & Skin Care Products |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Baby: Toys, Prams,
Strollers, Carriers; Baby Utensils & Feeding Sets, Baby Apparel, Diaper
Bags; Baby Furniture, Nursery Decor |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Garden & Outdoors
Category |
Return Policy |
|
|
Garden & Outdoors |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Fertilizers, Seeds |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Sports & Fitness
Category |
Return Policy |
|
|
Sports & Fitness |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Aerobic Training
Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms, Activity
Trackers, Ellipticals, Camping furniture, Bicycles |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
All inner apparel,
socks, gym supporters, guards, swimsuits |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Beauty
Category |
Return Policy |
|
|
Beauty |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Personal Care
Category |
Return Policy |
|
|
Personal
Care:
Oral Care (Toothbrushes, toothpastes, mouthwashes etc); Feminine Hygiene
(Sanitary Pads, Panty Liners, Menstrual Cups etc.); Shaving and Hair Removal
(Men’s Shaving – Razors, Blades, Shaving Foams, Brushes etc.; Men’s Beard
Care – Beard Oil, Beard Serum etc.; Women’s Hair Removal – Wax Strips,
Creams, Razors etc)
|
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Health
Category |
Return Policy |
|
|
Sports Nutrition
(Whey Protein Powders and related Diet Supplements) |
6 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Mobility and
Disability Aids, Joint Supports, Wheelchairs etc. |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Family Nutrition:
(Infant Baby Food, Toddlers’ and Kids’ Health Drinks) |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Vitamin and Mineral
Supplements: (Core Letter Vitamins, Multi-Vitamins) |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Health Care Products:
Ayurveda Products, Pain Relief Products, Herbal Supplements, Medical
Supplies, Adult Diapers |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Contact Lenses and
Related Products |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Personal Care
Category |
Return Policy |
|
|
Personal Care
Appliances |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Personal Care
Appliances: Oral Care Products and Appliances |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Grocery & Gourmet & Household Supplies
Category |
Return Policy |
|
|
Grocery & Gourmet |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Household
Supplies:
Laundry Products (Detergents, Fabric Conditioners), Household Cleaners
(Toilet Cleaners, Floor Cleaners, Hand washes, Tissues), Air Fresheners
(Sprays, Gels) etc.
|
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |
Clothing and Accessories
Category |
Return Policy |
|
|
Clothing and
Accessories |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Men & Women
innerwear, Men's Vests, Women's Lingerie, Swimwear, Socks & hosiery |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Shoes
Category |
Return Policy |
|
|
Shoes and Accessories |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Eyewear
Category |
Return Policy |
|
|
Eyewear |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Watches
Category |
Return Policy |
|
|
Digital Watches &
Analog Watches |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Smartwatches/
Activity Tracker |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Jewellery
Category |
Return Policy |
|
|
Fashion /Imitation
Jewellery, Silver jewellery & Precious Jewellery |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Handbags and Luggage
Category |
Return Policy |
|
|
Backpacks |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Handbags, Travel
Luggage, Wallets & Travel Accessories |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Car, Motorbike
Category |
Return Policy |
|
|
Rims, Car Parts &
Accessories, Bike Parts & Accessories, Helmets & other Protective
Gear, Vehicle Electronics |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Car Tires, Car Care,
Chemicals & Fluids, Engine Oils |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Industrial Supplies
Category |
Return Policy |
|
|
Fasteners, Industrial
Electrical, Lab & Scientific Products, Material Handling Products,
Professional Medical Supplies, Tapes, Measure & Inspect Products,
Industrial Hardware, Industrial Power & Hand Tools |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Occupational Health
& Safety Products (masks, gloves, safety glasses etc.) |
4 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 4 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Packaging &
Shipping Supplies, Industrial adhesive tapes & sealants, Food Service
Equipment & Supplies, airflow & air quality meters etc. |
6 Days Returnable/Replacement/Exchange
These device/products
are eligible for free Returnable/Replacement within 6 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 72
hours of order delivery. Raising a replacement request any time after 72
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition, with MRP tags attached, user manual, warranty cards, and
original accessories in manufacturer packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement. |
Lead-acid Batteries
Category |
Return Policy |
|
|
Lead-acid Batteries |
3 Days Returnable/Replacement/Exchange
Unpacked/Unsealed
item non-returnable/non-replaceable
These device/products
are eligible for free Returnable/Replacement within 3 days of delivery, in an
unlikely event of defective or different/wrong item delivered to you.
If in the case that
you receive a damaged device/product, Create a replacement request within 48
hours of order delivery. Raising a replacement request any time after 48
hours of order delivery will result in your replacement request being
rejected
Keep the item in its
original condition as manufacturer packed and sealed, with MRP tags attached,
user manual, warranty cards, and original accessories in manufacturer
packaging.
Company officials may
contact you to ascertain the damage or defect in the product prior to issuing
refund/replacement |